Journey Builder:How to avoid Merged contact in salesforce not entering the journey again

In salesforce when two contacts are merged and one of the contact has already entered journey before, now if merge happened and losing contact registration field is carry forwarded to winning contact, Now winning contact will again enter in to the journey because it will have new contact ID. How to avoid this scenario?? Before … Continue reading Journey Builder:How to avoid Merged contact in salesforce not entering the journey again

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How to check whether Subscriber email is hard bounced or not from salescloud

Hard bounce and Date Bounce fields are in Invidual Email Results object(V5 Connector integration with Salesforce) from marketing cloud Managed package 1. In Salesforce go to your contacts tab 2. Click on a contact 3. Select 'edit layout' in the upper right hand corner 4. Add the 'Individual Email Results' field if you have not … Continue reading How to check whether Subscriber email is hard bounced or not from salescloud

List Detective in marketing Cloud

List Detective is a proprietary Marketing Cloud database of bad email addresses that your Lists are "scrubbed" against whenever they're imported.┬áRemoves common typos and known bad domains from imported subscriber list data (or at time of send for Data Extensions) The database includes known email spam traps, blacklist addresses, wireless domains, global unsubscribes, and mistypes … Continue reading List Detective in marketing Cloud